Pepsi Tries to Bottle Magic for a New Generation by Robert K. Passikoff
  • April 17, 2012
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Everything the light touches this year is rapper Nicki Minaj’s kingdom. From the Billboard Top 100 to the Super Bowl half-time show, and her reign is about to expand to a major role in a new ad campaign for Pepsi.

The campaign, tentatively tagged “Live for Now,” seems to be aimed at a bubbly, younger generation – Pepsi’s traditional target market (remember their successful “Pepsi Generation” campaign of yesteryear?) So Nicki Minaj makes a great choice for this audience; every aspect of her persona, from her buzzy lyrics to her collection of candy-colored wigs, resonates with the youth zeitgeist.

Bringing Ms. Minaj on board to pinch-hit for Pepsi is clearly a strategic move, and a reaction to the drop that Pepsi took this year in the marketplace. The 2012 revealed that both Pepsi and Diet Pepsi fell flat this year, trailing Coke and Diet Coke for the first time in years. Loyalty is, alas, not a forever thing if you don’t know how best to engage your audience.

Photo: Reuters / Shannon Stapleton

Given this evidence, we’re not too surprised to find that Pepsi’s sales have fizzled too. As we’ve found in our many years of research, consumers buy where their loyalties lie. So the hard-hit soft drink desperately needs to win back the consumer loyalty-linked-to-brand-equity they’ve lost.

Depending on its execution, Ms. Minaj’s “Live for Now” campaign may help restore that equity, but until then, when it comes to loyalty, the regular soda brands rank as follows:

1. Coca-Cola
2. Pepsi
3. Mountain Dew
4. 7-UP
5. Sprite
6. Dr. Pepper
7. Fanta

Back in the 1980s, when Pepsi announced that they had “won the Cola Wars,” CEO Roger Enrico proudly declared:

“It gives me great pleasure to announce that after eighty-seven years of going at it eyeball to eyeball, the other guy just blinked.”

The recent loss in Pepsi’s brand equity – and attendant loyalty and profitability – proves that, while history may be written by the victors, the future is anyone’s story.

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Robert K. Passikoff
Dr. Robert K. Passikoff is Founder and President of Brand Keys, Inc., has 35 years of agency and client experience in all phases of strategic brand planning for B2B and B2C product and service categories. He pioneered work in loyalty and engagement, creating the Brand Keys Customer Loyalty Engagement Index®, the Brandweek Loyalty Leaders List, the Sports Fan Loyalty Index®, and the Women’s Wear Daily Fashion Brand Engagement Index®.